APA Style
Buttle, Francis, Subiyanto, Arief, Wahyudi, Setiyono. (2007).
Customer Relationship Management (Manajemen Hubungan Pelanggan) : Concepts and Tools .
Malang:
Banyumedia.
Chicago Style
Buttle, Francis, Subiyanto, Arief, Wahyudi, Setiyono.
Customer Relationship Management (Manajemen Hubungan Pelanggan) : Concepts and Tools.
Malang:
Banyumedia,
2007.
Text.
MLA Style
Buttle, Francis, Subiyanto, Arief, Wahyudi, Setiyono.
Customer Relationship Management (Manajemen Hubungan Pelanggan) : Concepts and Tools.
Malang:
Banyumedia,
2007.
Text.
Turabian Style
Buttle, Francis, Subiyanto, Arief, Wahyudi, Setiyono.
Customer Relationship Management (Manajemen Hubungan Pelanggan) : Concepts and Tools.
Malang:
Banyumedia,
2007.
Print.