APA Style

Tjiptono, Fandy, Diana, Anastasia. (1995). Total Quality Management (Ke-1). Yogyakarta: ANDI.

Chicago Style

Tjiptono, Fandy, Diana, Anastasia. Total Quality Management. Ke-1 Yogyakarta: ANDI, 1995. Text.

MLA Style

Tjiptono, Fandy, Diana, Anastasia. Total Quality Management. Ke-1 Yogyakarta: ANDI, 1995. Text.

Turabian Style

Tjiptono, Fandy, Diana, Anastasia. Total Quality Management. Ke-1 Yogyakarta: ANDI, 1995. Print.